Harvard Administrative Harm, Professionalism and Teamwork in Medicine 2025

+ Target Audience: physicians, nurses, advanced practice providers, clinical leaders

+ Information:

A practical, systems-focused program on reducing administrative harm, strengthening professionalism, and building high-reliability teams. Sessions translate evidence and real-world cases into tools you can deploy to streamline care, cut waste, and improve patient and staff experience.

What You Will Learn

• How to identify, measure, and prioritize sources of administrative harm (policies, EHR burden, handoffs, billing rules)

• Frameworks to redesign workflows, ordersets, and communication to reduce errors and delays

• Professionalism in action: boundary-setting, feedback, coaching, and conflict resolution

• Teamwork essentials: psychological safety, briefings/debriefings, and rapid-cycle improvement

• Practical metrics and dashboards for monitoring burden, fairness, and equity impacts

• Change management: stakeholder mapping, pilots, scaling, and sustainability

Event Details

• Format: Live, case-based lectures with interactive exercises, toolkits, and Q&A

• Structure: Thematic blocks (identify → redesign → implement → measure) with take-home checklists and templates

• Access: Designed for immediate implementation in clinics, inpatient services, and ambulatory operations

Who Should Attend
Physicians, nurses, advanced practice providers, clinical leaders, quality/safety officers, program managers, educators, and trainees committed to safer, more humane, and more efficient care delivery.

Why Attend

• Replace friction and rework with clear, reliable workflows

• Strengthen professionalism and team culture while reducing burnout

• Bring back plug-and-play tools that improve patient access, safety, and satisfaction

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